CD / DVD / Blu-ray Data Recovery
Professional data recovery from CD, DVD and Blu-ray discs. Scratched, broken or unreadable media. Fixed price.
CD, DVD or Blu-ray no longer readable? We recover your data from all optical media - whether scratched, broken or no longer recognised by the drive. Whether important company archives on CD-R, family videos on DVD or professional backups on Blu-ray: our laboratory has special reading devices and procedures to extract data even from severely damaged discs. Since 2004, we have stood for professional data recovery at a fixed price. We also recover data from magnetic tapes and hard drives.
Data Recovery for Scratches and Surface Damage

Scratches on the underside of optical media are the most common cause of read errors. Depending on the depth and pattern of the scratches, we use various methods:
- Surface scratches: Professional polishing of the polycarbonate layer to restore optical readability
- Deep scratches: Special reading algorithms with error correction and multiple read passes
- Circular scratches: Particularly critical as they affect multiple data tracks simultaneously - specialist drives are used here
Data Recovery for Broken or Cracked Discs
Broken or cracked discs present a particular challenge. The data layer may be damaged, but in many cases the still-intact areas can be read:
- Cracked discs: Securing readable sectors in multiple passes
- Broken discs: Reassembly of fragments and block-by-block reading
- Delaminated data layer (disc rot): Special treatment for decomposition of the reflective layer
Proper Storage of Optical Media
Always store CDs, DVDs and Blu-rays in cases, standing upright and protected from direct sunlight. Avoid high temperatures and humidity. Only label discs with special CD markers - never with ballpoint pens or stickers on the top side, as this is where the sensitive data layer is located.
Data Recovery for Unreadable / Unrecognised Discs
When the drive no longer recognises the disc or reports read errors, this can have various causes:
- Damaged TOC (Table of Contents) - the disc's directory structure is defective
- Defective error correction data - the Reed-Solomon codes are no longer intact
- Age-related degradation (disc rot) - the reflective layer has decomposed
- Incompatible formats - disc was burned in a format that is no longer supported
Supported Formats and Disc Types
We recover data from all common optical media and formats:
- CD types: CD-R, CD-RW, Audio CD, Data CD, Mixed-Mode CD
- DVD types: DVD-R, DVD+R, DVD-RW, DVD+RW, DVD-RAM, Video DVD, Data DVD
- Blu-ray types: BD-R, BD-RE, BD-ROM, BD-XL
- File systems: ISO 9660, Joliet, UDF, HFS+ (Mac), Rock Ridge
Pricing
- Standard data recovery (CD / DVD / Blu-ray): from 69 EUR - polishing, multi-pass reading, data extraction.
- Express data recovery: individual fixed prices for express service on request.
No data - no costs
You only pay if the data recovery is successful. If we cannot recover your data, you incur no costs.
Your Advantages
- Free hotline: 0800-881 12 25
- Free nationwide shipping of your discs
- Data recovery at a fixed price
- Payment only upon successful data recovery
- ISO 9001 certified data recovery laboratory
- Professional data recovery since 2004
Our Data Recovery Process
Quote
We pick up your storage device on-site anywhere in Germany. Alternatively, drop it off at one of our locations. Based on an initial analysis, we provide you with a fixed-price quote.
Data Recovery
We recover your data in our cleanroom using specialized, partly custom-developed software. If needed, we replace defective components (hard drive repair) to perform the data recovery.
Handover
Once the data recovery is successful, we hand over your data on a storage device of your choice (new hard drive, USB stick, etc.). You only pay if the recovery is successful.
Contact Us.
We recover data from any device.
Old phone, new smartphone (Android and Apple iOS), USB stick or NAS server: We recover data from all common devices and storage media.
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„Buchhaltungsdaten erfolgreich gerettet – Wenn sämtliche Buchhaltungsdaten auf einmal verloren sind, weiß man einen Experten zu schätzen.“
Solland Solar, Aachen
„Trotz Sturzschaden konnten alle Dateien wiederhergestellt werden.“
Philips GmbH Market DACH
Lars Müller